Questions, answered.
Everything shop owners ask us about digital stamp cards – for customers, at the counter, offers, design and pricing.
£12.99 a month per location · 14-day free trial · no app for your customers
For your customers
Do my customers need to download an app?
No. They scan your QR code and tap “Add to Apple Wallet” or “Save to Google Wallet” – both are built into their phone. People who use neither can keep the card in their browser.
What do customers have to fill in?
As little as possible. You choose which details to ask for when they join, and marketing consent is a separate, clear choice.
Does it work on Android?
Yes. Android phones use Google Wallet, and the card works there just as it does in Apple Wallet on iPhone.
How do customers know they’ve earned a reward?
The card shows it: the stamps fill up and the reward appears on the card when it’s earned. Staff redeem it with one tap at the till.
At the counter
How do staff add stamps?
On any phone or tablet: open the till page, log in with your shop code and a PIN, and scan the customer’s card. One tap. Every stamp is logged under the staff member’s name.
Do I need special hardware or a till integration?
No. Any phone or tablet with a camera works as the till. Nothing connects to your card machine or EPOS.
What stops people getting stamps for a small purchase?
You choose the rule: one stamp per visit, one stamp when they spend over an amount, or one stamp for every £ spent – staff type the bill and the till does the maths.
What if staff stamp by mistake?
There’s an undo button for mistakes, and the till warns if a card was only just stamped, asking for a reason before stamping it again.
Can a reward be used twice?
No. Each reward can only be redeemed once.
Offers and marketing
How do offers reach customers?
Post an offer and it appears on every member’s card with a lock-screen notification. Double-stamp days, members’ happy hours, new menus – you can schedule them too.
Do notifications cost extra?
No. Offers and notifications are included, however many members you have. There are no per-message charges.
Is customer data mine?
Yes. You see your members, visits and rewards, and can download the list any time. Marketing consent is collected properly (UK GDPR).
Your card’s design
Can I make the card look like my shop?
Yes. Start from a design made for your trade, then change your name, logo, colours, photos, stamp icons and reward – or start from scratch.
Can I change the design later?
Any time. Change colours, logo or stamps and press Publish – the card in every customer’s Wallet updates by itself, stamps kept.
Can I try it on my own phone first?
Yes. Pick a design on the homepage and preview it on your phone before you sign up.
Pricing and your account
What does it cost?
£12.99 per location per month after a 14-day free trial. No per-card fees, no setup fees, cancel any time.
Do I need a card to start the trial?
No. You can set up your card and try everything without entering payment details.
Is there a contract?
No. It’s monthly, and you can cancel any time from Billing in your dashboard.
Is there a referral reward?
Yes. Share your link from the dashboard – when a business you recommend starts paying, your next month is 50% off. Refer more, save more.
Still deciding?
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